Application to Retain Snack Cart Creep
A practical grocery order slowly accumulates snacks because browsing exposes items nobody planned to buy.
Transcript: Application to Retain Snack Cart Creep Informal Household Review
CHAIR: Can you describe what has been happening?
APPLICANT: A grocery order is initiated with a clear list. The list contains items that were determined before the app was opened. At some point during the ordering process, browsing occurs. Browsing reveals items that were not on the list. Some of these items are added.
CHAIR: What items, specifically?
APPLICANT: It varies. The category is consistent. Snacks, broadly defined. Crackers. A new variety of something familiar. Occasionally chips in a flavor not previously tried. Sometimes a chocolate product.
CHAIR: Were these items needed?
APPLICANT: They were eventually consumed.
CHAIR: That is not what I asked.
APPLICANT: They were not on the original list.
CHAIR: And yet you are applying to retain this behavior.
APPLICANT: Snack cart creep first consumes a few seconds that nobody considers worth discussing. Those seconds have acquired tools, reminders, and a preferred browsing order for doing them correctly. The routine now has a snack pass, which is a recognized phase of the ordering process during which snack candidates are reviewed. Removing the snack pass would require a decision about whether the order is complete before the pass has occurred. That decision has not been made.
CHAIR: Has anyone objected to snack cart creep?
APPLICANT: There was a conversation about the chips. The chips were the wrong flavor. The correct flavor was not available. The incorrect flavor was purchased anyway because the cart was already in the snack pass phase and removing it required navigating backward.
CHAIR: That sounds like an argument against retention.
APPLICANT: Routine is considered proof even when nobody remembers the original reason. The snack pass produces snacks. The snacks are consumed. The original reason for the snack pass, which was a specific craving on a specific day, is no longer locatable. The practice is now self-supporting.
CHAIR: The routine now needs its own exception policy for the rare person who refuses to perform it?
APPLICANT: There are no exceptions. The snack pass is standard.
CHAIR: Application noted. No decision at this time.