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SUNDAY, 3 APRIL 2022

Provisional Order on Delivery Fee Resentment

The food was accepted. The forty-nine rupees was not.

3 MIN READinflation tracking

Provisional Order on Delivery Fee Resentment Status: Ongoing. Duration: Since Prices Changed.


Background

The order was placed. The food was good. The total was higher than expected, specifically in one line item that was not the food.

The food price increase was accepted quietly. The delivery charge did not receive the same treatment.

This is not rational. It is extremely common.

The Investigation

Every purchase now carries a comparison price from a time when things cost less. This price is not written down. It does not need to be written down. It is perfectly preserved and available for immediate retrieval whenever a new charge appears on a screen.

The person is running a private economic investigation with one consistent finding: costs have increased. The investigation continues to run. Its finding does not close it.

Progress to Date

First consequence: the delivery fee is mentioned once, without action. This is noted.

Second consequence: the household develops an informal reference point for acceptable delivery fees. The reference point is not discussed. It is applied at the moment of checkout and the order is placed anyway.

Third consequence: an unwritten rule forms. No one created it. No one can name who would enforce it. It governs which apps are opened first.

The Structural Issue

Resentment directed at a delivery fee rather than a food price requires explanation. The explanation is that the food has been accepted as a cost of living. The delivery fee remains in the category of things that could theoretically still be free.

They cannot be free. They have not been free for several months.

Provisional Classification

Delivery fee resentment is a lagging indicator of price adjustment. Every remembered old price is a reference still in effect until the buyer stops citing it. Based on current trajectory, the old prices will remain active for approximately one additional year.

This report is provisional. The investigation continues.

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